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Accessibility

Website help and accessibility – we want Cheshire West and Chester Climate Emergency Response Plan to be easy to use.

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Many operating systems now include accessibility options that you can tailor to your needs on your own device.Options may include voiceover or talk back to read a screen to you, you can change screen colours or contrast, change text sizes and shortcut controls.

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To find the accessibility options on your device:

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  • Apple go to settings then general then accessibility

  • Android go to settings then system then accessibility

  • Windows go to your control panel
     

We do what we can to make sure anything on our web site helps these accessibility options to work smoothly.

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Text size – making it bigger or smaller

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You can alter the size of the text on your mobile phone or tablet by moving apart two fingers on the screen – or make it smaller by pinching your fingers together. If you change the font size in your settings you wont need to alter the size on each page.

If you’re using a computer or laptop you can the change the font size in your browser settings or by using keyboard shortcuts

  • CTRL + to zoom in

  • CTRL – to zoom out

  • CTRL 0 (zero) to reset to normal size

  • If you have a mouse scroll wheel, hold CTRL and scroll up to zoom in and scroll down to zoom out.
     

Translating from English language

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You can use Google Translate to get a word for word translation of this site, for more details see our language translation page.

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Images and alternative text

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We use images to illustrate the content of a web page. Images have text descriptions known as their ‘alt’ tag. These text descriptions explain what you should see if the image doesn’t appear on the screen.

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Opening links in a new window

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The links on our site are shown by underlined text and open in the same window. If you want a link to open in a new tab or window, on a mobile or tablet hold your finger on the link on a touch screen until a menu appears and then select the ‘open in a new tab’ on a pc or laptop put the cursor over the link and right click and then select the ‘open in a new tab’ or ‘open in a new window’ option or you can press and hold the shift button on your keyboard whilst clicking on the link you wish to open in a new window.

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PDF documents

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Portable Document Format (PDF) files can be viewed by downloading and installing a free PDF reader.

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Navigating the website

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Most people go directly to the page that their search engine decides bests answers their question. If you want to look for more information on our site we have a few ways you can do this:

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Menus – hierarchical structure

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If you want to browse through the site you can use the menus. The menus group similar content together and show the pages below the page you are viewing or pages at the same level in that subject area.

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Sitemap

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The sitemap lists all pages contained on this website. This list of pages is in the order of the menu structure rather than alphabetical. Each section page has a site map showing the pages in that section.

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Web site accessibility policy

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Cheshire West and Chester Council is committed to making this website accessible to the widest possible range of people, regardless of technology or ability. We are working to improve the accessibility and usability of our website.

The Government requires all public sector websites to meet Web Content Accessibility Guidelines (WCAG) 2.1, to Level AA. These guidelines are based on good design practice and exist to ensure that no individual is excluded due to disability or choice of device or software.

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We aim to achieve level AA, but recognise that this is not always achievable for the entire website.

Building blocks of our Digital Service

To deliver our Digital Ambition, we’re following a step-by-step plan. Each step adds a key piece to the full picture.

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Starting well:

  • The best start for our children and young people, with improved opportunity, a healthier start, greater resilience in families and the best possible support and care when it is needed.

    • Digital access to family and community services: Online platforms for families to access early years, education and wellbeing support.

    • Data-driven early support systems: Analytics to identify and support individuals or families who may need help.

    • Digital engagement for young people: Digital tools like surveys, forums and interactive content to enable youth participation.

Tackling hardship and poverty:

  • More people feel financially secure as the causes and impact of hardship and poverty address by working alongside residents.

    • Integrated digital access to support services: A single digital front door to residents to access financial, housing and wellbeing support.

    • Digital inclusion initiatives: Greater access to devices, connectivity and digital skills training for underserved communities.

    • Automated help tools: Chatbots and virtual assistants to provide 24/7 guidance on available services and support.

Resilient people living their best lives:

  • Local people are enabled to flourish, be healthy, happy and independent for longer in supportive communities.

    • Connected health and care systems: The secure sharing of information across health, care and community services.

    • Remote support and monitoring: Digital tools that support independent living, including virtual consultations and assistive technologies.

    • Wellbeing and lifestyle platforms: Promotion of healthy living through apps and online resources tailored to local needs.

Opportunity in a fair local economy:

  • Local people and businesses contribute to and benefit from a strong and fair local economy.

    • Digital skills and career platforms: Tools that connect residents to training, employment and career pathways.

    • Online business support services: Digital resources and advisory services to help local businesses grow and innovate.

    • Smart infrastructure investment: Enhance digital connectivity and use smart technologies to support economic growth.

Neighbourhood pride:

  • Residents live in well maintained, connected and safe places with good affordable homes.

    • Community reporting tools: Enable residents to report local issues through mobile apps or web platforms.

    • Interactive community maps: Provide digital maps of local services, events and community assets.

    • Digital planning and engagement tools: Visualisation and simulation tools to involve residents in shaping their neighbourhoods.

Greener communities

  • Individuals, public services and businesses take action to move to tackle the climate emergency, achieve net zero, protect the natural environment and adapt to the impact of climate change.

    • Environmental monitoring: Dashboards that track and share data on emissions, air quality and sustainability goals.

    • Smart resource management: Digital sensors and systems to improve energy efficiency, waste management and transport.

    • Behaviour change: Encourage sustainable choices through digital nudges, gamification and community challenges.

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